Infor Workforce Management: VUMC Optimizing Staffing and Scheduling

Introduction

Any effective healthcare facility is mostly dependent on good staff management. Without a system, handling staff schedules, shift exchanges, and time off requests may be difficult. Formerly VandyWorks, Infor Workforce Management (WFM) is very vital in maximizing staffing and scheduling for Vanderbilt University Medical Center (VUMC). The characteristics, advantages, and effect of Infor WFM in raising operational efficiency, increasing employee happiness, and guaranteeing flawless scheduling across VUMC is investigated in this paper.

What is Infor Workforce Management—formerly VandyWorks?

Designed to give VUMC’s 19,000 staff members a seamless workforce management experience, Infor Workforce Management is a cloud-based scheduling and staffing solution. Originally called VandyWorks, the system was modified and renamed April 2024 to take advantage of advanced automation, real-time data analytics, and enhanced user experience. This change sought to maximize staff effectiveness, increase access, and raise general institutional policy compliance.

Important Characteristics of Workforce Management Infor Systems

Several tools in Infor Workforce Management are meant to simply scheduling, increase flexibility, and improve operational efficiency. Among the most important practical features are:

1. Self-Routing

Better work-life balance is made possible by employees’ choice of their shifts depending on availability and preferences. The self-scheduling tool guarantees staff members’ ability to effectively manage their personal obligations in addition to their job commitments.

2. Time Off Requests

The solution lets staff members request time off straight through the portal, therefore saving paperwork and manual approvals from need. Managers may swiftly examine and approve requests to guarantee always appropriate workforce numbers.

3. Exchange trading

For staff members, Infor WFM streamlines trade shifts with colleagues. This function guarantees enough coverage of shifts and encourages flexibility. It also lessens the work for managers, who had to personally authorize shift changes in the past.

4. Real-Time Analytics and Reporting

The system offers specific insights on staffing patterns, attendance records, and shift trends. By means of these analytics, managers may make data-driven decisions that guarantee optimal workforce allocation for preservation of excellent patient care.

5. Daily Task Summary

To access their daily duties and assignments, staff members enter into the system. This keeps them informed about their daily duties and orderly about them.

6. Multi-Factor Authentication (MFA) for Security

Healthcare facilities provide high importance for security. Particularly when log-in from outside networks, Infor WFM uses multi-factor authentication (MFA) to guarantee that only authorized users may access the system.

Advantages of using Infor Workforce Management

For VUMC, the integration of Infor Workforce Management has given many benefits for the administration as well as for staff members.

1. Enhanced Automation and Efficiency

Infor WFM mostly benefits from its capacity to automate scheduling tasks. This lessens administrative effort and minimizes mistakes sometimes seen in hand scheduling. Managers and staff no longer have to labor hours organizing schedules; everything is effectively handled through the system.

2. Enhanced Institutional Policy Compliance

Infor WFM helps ensure compliance with VUMC’s rules, including overtime limitations and labor standards, by automating scheduling and tracking hours worked. The approach also lessens the possibility of workforce shortages and conflicts being scheduled.

3. Improved Staff Pleasure

Workers value more control over their calendar of events. Digital selection of shifts, swap shifts, and time off requests increases general job satisfaction. Higher retention rates and improved performance follow from a happier staff.

4. Improved Resource Allocation

Real-time data insights allow managers to allocate people effectively, therefore guaranteeing that departments are never over or understaffed. This advances operational efficiency and patient care.

5. Accessibility and Convenience

Accessible 24/7 via any device with an internet connection is Infor WFM. Employees whether on-site or off-site may check their schedules, ask for time off, or quickly change shifts.

How to Access and Apply Workforce Management

Designed to be user-friendly and accessible, Infor Workforce Management is. Workers can log in with their official credentials. The Single Sign-On (SSO) function lets you log in seamlessly without having to constantly input passwords and usernames. Those entering the system from outside the network of the company have security-related Multi-Factor Authentication (MFA) to utilize.

Once logged in, staff members can move among many choices including:

  • Seeing and controlling their work calendars
  • Time off requests
  • Trading shifts with colleagues
  • Daily task checking
  • Shift analytics review

Training and Support for Workforce Management Inforation

VUMC offers many training and support tools to guarantee a seamless transfer from VandyWorks to Infor WFM:

  • Online Training Modules: These courses assist recent users in familiarizing with the features and capabilities of the system.
  • Instructor-Led Training: For staff members requiring in-depth direction, instructor-led training is offered.
  • Video Tutorials: There are a set of video lessons accessible to assist users in navigating particular capabilities.
  • Technical Support: Workers having problems with the system can contact VUMC’s dedicated support team.

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Often Asked Questions (FAQs)

1. What is Infor Workforce Management, and how differs it from VandyWorks?

An improved variant of the previous VandyWorks system is Infor Workforce Management. Turning to a cloud-based platform provides better data-driven decision-making, automation, and accessibility.

2. How could I log into Infor Workforce Management?

Using the official portal, staff members log in with their VUMC credentials. Security calls for Multi-Factor Authentication (MFA) if you are accessing the system from a distance.

3. Can I exchange with coworkers using shifts?

Indeed, the shift-trading tool lets staff members swap shifts with colleagues, therefore guaranteeing adaptability and improved work-life balance.

4. How may I ask for time off?

Direct requests for time-off by employees may be entered into the system, where supervisors may review and approve in real-time.

5. Should I have difficulties utilizing the system, what should I do?

Difficulties experienced by employees can be addressed by consulting training resources or the technical support team.

Final Thought

At Vanderbilt University Medical Center, Infor Workforce Management—formerly VandyWorks—represents a noteworthy improvement in workforce scheduling and staffing. Through automating administrative duties, enhancing accessibility, and offering data-driven insights, the system guarantees that staffing is effective and workers are happy with their schedules.

Infor WFM improves workforce management with tools including self-scheduling, shift trading, and real-time analytics, therefore enabling employees to have greater control over their work-life balance. Infor WFM will be a vital tool in maximizing operations and guaranteeing a high level of patient care.

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